Cookie Policy

Cookies

WHAT IS A COOKIE?
Cookies are tiny text files stored on your computer when you visit certain web pages.

If your browser’s preferences allow it, the file is added to your computer’s hard drive when you visit a website.

Cookies allow web applications to respond to you as an individual.

The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your online preferences.

There are different types of cookies:

  • Session cookies – these are cookies which are deleted as soon as you close your browser.
  • Persistent cookies – these are stored on your computer until you delete them or they expire.
  • Third-party cookies – these belong to a domain different from the one shown in the address bar. Typically appearing when web pages feature content from external websites, such as banner advertisements. We work with third parties in providing you services through our website and they may set a cookie on your computer.
  • Essential Cookies – these are needed for our website to function and if they are not accepted by you, parts of the site won’t be usable. Examples of these cookies are used to store how many items are in your shopping bag and to anonymously determine when you are signed in.
  • Analytics Cookies – these are various software tools that allow us to study and then improve how customers interact with our website. This is known as website analytics. Examples of analytical tools that we use are: Google Analytics.
HOW WE USE COOKIES
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, or any information about you, other than the data you choose to share with us.

HOW CAN I CONTROL OR DELETE THESE COOKIES?
You can choose to accept or decline cookies. Most web browsers automatically accept cookies. All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. If you stop your browser accepting cookies, this may prevent you from taking full advantage of the website.

If you want to delete any cookies already on your computer, you’ll need to locate the file or directory that your computer stores them in. You can find instructions on how to do this by clicking ‘Help’ in the menu bar.

OUR COOKIE

Name OF Cookie Type Thoughts
__utma
Persistent
A Cookie used by Google Anlytics to track website Traffic
__utmb
Persistent
A cookie used by Google Analytics to track website traffic
__utmc
Persistent
A cookie used by Google Analytics to track website traffic
__utmz
Persistent
A cookie used by Google Analytics to track website traffic
SESSION
Session Cookie
Stores information securcely while you are visitng the site


WHAT WE COLLECT
Your name and job title. Contact information, including; email address, demographic information - such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.

WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service and to fulfil any orders.

In addition to internal record keeping, we may use the information to improve our products and services. We may (with your opt-in consent) periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

THIRD PARTY COOKIES
When you visit our website, you may notice some cookies are from third party providers. If you go onto a web page that contains embedded content, for example from YouTube, or a link to a supplier, you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for information about their own privacy policies, cookies and how they manage them.

SECURITY
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.

By using this site you are agreeing to our terms and conditions.